£2 Fare Cap Scheme
From now until 31st December 2024 a single bus journey will cost no more than £2 on most routes across Hertfordshire. The Department for Transport (DfT) have extended the £2 fare cap scheme nationwide and are working in partnership with operators who have signed up for the scheme.
The bus fare cap is designed to support families through the cost of living pressures, enabling millions of people to access affordable bus travel. To find out how you could save more search ‘Help for Households’.
Which bus operators are participating in the scheme?
Which bus operators are not participating?
What type of journeys and tickets does the scheme apply to?
Can I use my Hertfordshire SaverCard?
Does the scheme apply to the HertsLynx Service?
Information for Bus Pass holders
Which operators in Hertfordshire are participating in the scheme?
£2 fare cap is only available with the following operators in Hertfordshire:
Arriva, Bishops Stortford Community Transport, Carousel Buses, Centrebus, Central Connect, First Essex Buses, Metroline (excluding Service PB1), Red Eagle, Redline Buses, Red Rose, Stagecoach, Sullivan Buses (on Service 84, 306 & 398 only) and Uno.
Further information around routes covered by the scheme
Which bus operators are not participating*?
The £2 fare cap is not available with the following operators in Hertfordshire:
A2B Bus and Coach, Britannia Coaches, Grant Palmer, Landmark Coaches, Little Jim Buses, Lucketts of Watford, Marshalls Coaches, Reg's Coaches, Richmonds Coaches, Sullivan Buses (on all services except 84, 306 & 398), Vale Travel, Vectare.
What type of journeys and tickets does the scheme apply to?
The £2 fare cap applies to single journeys regardless of length of journey. It does not apply to weekly, monthly, annual or multi operator ticket products.
Note that services that only operate on schooldays and/or where the primary purpose of the bus is to transport school children are excluded from the fare cap scheme.
Can I use my Hertfordshire SaverCard?
If you are using a SaverCard and the fare you would have paid is higher than £2 then the fare will be reduced to £2 to align with the fare cap scheme.
Does the scheme apply to the HertsLynx Service?
HertsLynx is participating in the £2 fare cap. From 16th – 31st December, passengers who are pre-booking trips for January can use the discount codes to reduce their fare to £2.00.
From 1st Jan, all single fares will automatically be capped at £2. If a SaverCard user or a child (10 years and under) is travelling 0 – 2 miles only, they will need to select the discount as normal to ensure their fare is discounted to £1.50.
SaverCard holders or children who are travelling over 2 miles will not need to use any discount codes as the £2 fare will be less than their original discounted fare price.
Information for Bus Pass holders
You will be able to use your bus pass as normal. The £2 fare cap will apply to bus travel outside of the English National Travel Concessionary Scheme time restrictions; i.e. before 0930 and after 2300 outside of Hertfordshire.
* Please note this a Department for Transport facilitated scheme in partnership with operators. Please refer to DfT guidance for further information.