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Safer Transport

Safer Travel across the Hertfordshire Network

If you must travel using public transport, please consider the following:

  • From Monday 15th June you must wear a face mask or face covering when travelling on public transport. This should cover your nose and mouth. A face covering is not the same as the surgical masks or respirators used by healthcare and other workers as part of personal protective equipment (PPE). These should continue to be reserved for those who need them to protect against risks in their workplace, such as health and care workers, and those in industrial settings, like those exposed to dust hazards. Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job.
     
  • Try to travel off-peak if at all possible
     
  • Keep a 2-metre distance from others at all times. This includes waiting for your bus service at your stop, queueing to board and depart the bus and when riding the bus
     
  • Wait for passengers to get off the bus before boarding
     
  • Try to use contactless payment if you can, or have the exact fare for your journey. Many of Hertfordshires bus operators also sell tickets online through their websites and apps
     
  • Follow instructions from the bus driver and other staff
     
  • If you can, wear a mask or face covering where social distancing is not possible
     
  • Do not stand in the aisle of the vehicle or near the driver

    Passengers please note that due to social distancing measures the number of passengers that buses are able to carry is restricted. A bus that is already carrying its maximum number of passengers will not stop unless someone wishes to alight, although it may look as though there are seats available. Under these circumstances drivers will apply a "one-off, one-on" policy for all travellers safety.

For further infomration on traveling safely guidelines for the county please visit the department for transport.

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