Safer school transport

Travelling or planning to travel to school during the coronavirus outbreak might be worrying. Please find below some advice and guidance to help you travel safely on home to school transport. 


Travelling by bus

Travelling by train

Active Travel


How can I travel safely on home to school transport?

 Guidance on travelling safely on home to school transport

How can I travel safely to school on a public bus?

 Guidance on travelling safely on a public bus.

What is a duplicate bus service and is there one on my route?

Duplicate vehicles may run on busy routes to assist with social distancing. A duplicate bus service is an additional vehicle travelling on an existing bus service and is solely for use by students travelling to school, take a look at the dedicated page with the list of duplicated services to help you understand which service and journeys will be duplicated.

Some duplicate bus services may be operated by a different bus company but the route number will be the same, the bus may also run up to 5 minutes earlier than the scheduled service or follow behind.

Government guidance advises social distancing is not required on a duplicate service exclusively for students.

What contactless payment options are available on my bus or train?

To avoid exchange of money rail and some bus operators are encouraging passengers to pay by contactless payment wherever possible; some other operators have a cash policy of 'exact fare only'

The bus operators included below have the following options for contactless payment*:

Mobile ticketing

  • Mobile tickets are available in the Intalink m-ticketing app for Metroline, Red Rose and UNO Bus
  • Arriva, Centerbus and UNO have their own m-ticketing app.

Other contactless payment options:

Arriva, Carousel Buses, Central Connect, Metroline, Red Rose, Red Eagle Buses, Redline Buses, Richmonds Coaches, Sullivan Bus** and UNO Bus accept the following contactless payment options:

  • Debit or credit card payments up to the value of £45, this includes reloadable Visa pre-paid cards.
  • Apple Pay and Google Pay.

For further information please contact your transport provider.

*If your operator is not listed then contactless payment is not currently available on their vehicles and you should abide to the exact fare only policy.
**Contactless options for Sullivan Bus only available on services 306, 398 and B3.

Do I need to wear a face covering on the bus when travelling to school?

It is now the law that children and young people aged 11 and over must wear a face covering on public transport.  From the 2 December 2020, in addition to public transport, face coverings must be worn on dedicated school or college transport for children aged 11 and over.

This does not apply to those who are exempt from wearing a face covering on public transport.

How can I travel safely to school on the train?

The following rail operators have services running in Hertfordshire. Please select your train operator for further information on safer travel by train


What is a Walking Bubble and how can it help reduce congestion at the school?

To reduce congestion around schools and allow buses to drop off safely we are encouraging anyone travelling by car to participate in Walking Bubbles. The aim of Walking Bubbles is to create voluntary car-free zones around schools, encouraging everyone who can to 'Get Active' on their journeys to and from school. The Bubbles will also encourage families that have to travel by car to park at least 5-minute away from school, creating a safer space for walking, cycling and scooting. Through these actions we also reduce the number of cars parked on pavements outside and close to the school gates, which is one of the main concerns that parents have when walking to school. Reducing vehicles and creating more space will also make it much easier for families to socially distance and feel safer around school gates.

Bubble maps are available in schools via the Modeshift Stars travel plan scheme. For schools that do not participate in this scheme we can provide a map on request via [email protected]