About Us

The Intalink Partnership was established in 1999 as a collaboration between Hertfordshire County Council, the bus and train companies who operate across the county, and the ten local district and borough councils.

The aim of this partnership has always been to promote our passenger transport services as an integrated network, and to provide publicity and information on the county’s bus and rail services in a consistent and co-ordinated manner on-line, in print and on-street.

The partnership also provides the framework for the provision of multi-operator ticketing products, including the county-wide Explorer ticket and the area BUSnet tickets.

In April 2020 the partnership elevated to an “Enhanced Partnership” as defined by the Bus Services Act of 2017. This has allowed us to take our collaboration to a higher level with obligations on all parties to deliver a variety of measures all designed to improve the bus service network for the passenger. Among these measures contained within the Intalink Enhanced Partnership Plan are:

  • Giving buses higher priority on our roads to beat congestion
  • Improving facilities for passengers
  • Raising and enforcing quality standards
  • Enhancing the provision of bus departure information at bus stops and on the Intalink app
  • Entrenching the Intalink brand on buses and on all publicity and information
  • Widening the range of multi-operator tickets
  • Introducing an upgraded Intalink website and mobile app