About HertsLynx
What is HertsLynx?
HertsLynx is Hertfordshire County Council’s Demand Responsive Transport (DRT) service, offering a flexible way to travel by bus; unlike traditional bus services, the HertsLynx service doesn’t follow a timetable or have any set routes, instead passengers can choose from a wide variety of pick up and drop off locations within designated operating zones across Hertfordshire. Passengers can select where and when they would like to travel by using the HertsLynx app, booking website or by calling the HertsLynx team, more information about making a booking can be found here.
HertsLynx was initially launched in North & East Hertfordshire in September 2021. At that time, the service had just three buses and was, on average, servicing around 1,400 passenger trips per month. Due to the popularity and demand for the service, we’re now operating with 7 buses and are averaging over 5,000 passenger journeys per month.
In December 2023, again due to the popularity and demand for the service, a brand new, separate service was launched in Dacorum.
As of February 2025, The HertsLynx services are managed and operated by Hertfordshire County Council, and have serviced over 125,000 passenger journeys across both services.
If you have any further enquiries about the service, please contact our Customer Service Team. We look forward to welcoming you on board.